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Terms & Conditions


I. The "Customer" means a physical person or company who engages in Centregold services by establishing and holding a personal or business Centregold account; buying, selling or exchanging goods with Centregold or doing any other business with Centregold.
II. The "Store" means Parallel Port Ltd. (Hong Kong) and Centregold Ltd. - DBA Centregold.

Identification and Security

In order to protect Customer's and Store's interests, Customers' Store accounts, Customers may have to undergo certain identity establishment / verification procedures, which may include, but are not limited to, photocopies of their documents, such as their official Photo ID, most recent utility bill(s) and other document(s) that may help to establish their identity; telephone verification calls; telephone and address directories lookups; verification "snail-mail" letters and codes. The Store may research and investigate any order and/or transaction that may seem suspicious or questionable. Should proper information and/or documentation not be supplied to satisfy identity verification measures, the Store reserves the right to refuse service and not process order(s).
The Store reserves the right to block, close or restrict any account within the Store at any time without notice and without explaining the reason(s) for such blockage, closure or restriction of the account; or without reason.
The Store reserves the right to cancel any order and/or transaction at any time without notice and without explaining the reason(s) for such cancelation; or without reason.
Any reasonable and well-founded suspicion of unlawful activity, including, but not limited to, child pornography, credit/debit/charge card fraud, money laundering, financing of terrorism, sale and/or purchase of illegal drugs or weapons, will result in prompt sharing of any known relevant information with proper authorities without notice.

No Warranty

The Store provides its website and services "as is" and without any warranty or condition, express, implied or statutory.

Liability Limit

In no event shall the Store or its suppliers be held responsible for lost profits or any special, incidental or consequential damages arousing out of, or in connection with the Service's site, services or these Terms and Conditions, however arising.
If, for any reason whatsoever, the Store is not able to process an order as requested by a Customer, the Store will only be liable and will refund the customer for the same amount, and in the same form it had received digital units (digital currency), funds, or otherwise from the Customer.
The Customer hereby waves any right to any additional compensation beyond refund.

Bitcoin, Litecoin, Ethereum Exchange Rates

When the Customer buys Bitcoin, Litecoin, Ethereum, or any other digital value units from the Store, its exchange rate relative to fiat currencies, such as the Euro, the CAD, the USD, and the GBP, is determined at the time of fulfillment of the order. Such determination is made using the services of the software purse Electrum with the setting BitcoinAverage for the relative fiat price of Bitcoin and Litecoin, or using for the relative exchange rate of Ethereum. The Customer shall not make the Store liable for any exchange rate fluctuations during the period from the time the Customer's order is placed to the time the Customer's order is fulfilled.


The Customer agrees to indemnify and hold the Store and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by the Customer and/or any party due to or arising out of a breach of these terms and conditions, or violation of any law or the rights of a third party, or otherwise arising out of the use of the Store's service(s).

Refund/Return Policy

I. The Customer can return a purchased item to the Store within 7 (seven) days after the date the respective customer received their product.
II. A refund will be issued in the same form used to purchase the item. Applicable return fees carried by the company may be deducted from the refund amount.
III. The Store reserves the right to keep any fees associated with the Customer's purchase.
IV. The refund will be processed within 3 (three) business days after the date it was requested.


Acts of fraud or any other unlawful attempts (including abusive content and/or speech) against the Store, associates thereof, or the general public will result in the Store's sharing any known information related to the act with appropriate government agencies; as well as holding associated digital currency or funds until any questionable matter is resolved.
The Store offers its products and services as a third party, and is in no way related with American Express, Visa, MasterCard, c-gold, c-coin, WebMoney, Perfect Money or Pecunix. The terms and content of this website, and the services provided are subject to change without notice.
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